Shipping policy

Shipping Policy for Borrowed Leather Goods

Shipping Costs and Times:

  • Domestic Shipping: We offer free shipping on all domestic orders within the United States. Please allow 3-5 business days for delivery.
  • International Shipping: We ship internationally to most countries. Shipping rates and times vary depending on the destination.

Shipping Methods:

  • Domestic: We typically use USPS Priority Mail or UPS Ground for domestic shipments.
  • International: We use international shipping services provided by major carriers such as DHL and USPS.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.   

Customs and Duties:

  • For international orders, please note that you may be subject to import duties, taxes, or customs fees upon arrival. These charges are the customer's responsibility and may not be included in the shipping cost.

Lost or Damaged Packages:

  • If your package is lost or damaged during shipping, please contact us within 7 days of the expected delivery date. We will investigate the matter and provide a resolution.   

Returns and Exchanges:

  • Our return and exchange policy can be found in the Returns Policy section of our website.

Shipping Address Changes:

  • If you need to change your shipping address after placing an order, please contact us as soon as possible. We may be able to accommodate your request, but please note that we cannot guarantee changes made after the order has been shipped.

Please note: Shipping times may vary due to unforeseen circumstances, such as inclement weather or holidays. We strive to ship all orders as quickly as possible, but please be patient in case of delays.

If you have any questions about our shipping policy, please contact us at info@borrowedleather.com